1 | 407815 | BURÇİN CEMİLE KILIÇ | 2015 | Müşteri ilişkileri yönetiminin algılanan kalite tatmin ve marka sadakatine etkisi The effect of customer relations management on perceived quality satisfaction and brand loyalty the effect of customer relations management on perceived quality satisfaction and brand loyalty the effect of customer relations management on perceived quality satisfaction and brand loyalty | Yüksek Lisans | İşletme = Business Administration |