 design inform system servic thi review select emphasi report concept system analysi procedur appli concept design system literatur deal autom librari center explicitli exclud materi user studi file organ evalu mention cover thoroughli chapter the select relev literatur publish year organ group 1 articl help defin process system analysi relationship scienc 2 articl describ concept system analysi appli analysi design system 3 articl concern design document storag retriev system 